I’m really excited to bring you today’s conversation. My guest is Jorge Iván Gaviria ABAP and PO Consultant working at the municipality of Medellin, Colombia.
Jorge created a framework to handle BPM requests in ECC that enabled users to access it both internally and externally. That framework was used to create an online request form for users to fill in. The form metadata is created in the ABAP backend where users define the content of the form. The form is then processed with SAP BPM to sent it for approval at the correct users. Jorge initially considered using the customer service model of SAP built on Java in the portal. But he quickly discovered that it was not customizable enough.
Some sample screenshots of the application.
I hope you enjoy this conversation and learn a little about how to use the SAP PI framework to create forms in a different way. But the audio quality is quite low on this episode. I will try harder to make the future episodes easier to listen to. I promise!