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010 – Using SAP Operational Process Intelligence (OPI)

Today on the show I’m going to do something a little different. Instead of inviting a guest to join me today I’m going to talk a little about OPI or Operational Process Intelligence. SAP OPI is a product that…

offers real-time end-to-end process monitoring combined with pattern detection, analytics, alerting, and response management. It gives business users real-time visibility into processes and the ability to respond swiftly – enabling better, faster decision-making to achieve greater agility in business operations.”

OPI is helping out with BAM(Business Activity Monitoring). I first encountered BAM back in 2006, when I was working on writing a bachelor assignment. The goal is to give better information into what is happening an organization. Which processes were taking too long time and where to improve them and give real-time monitoring if anything was failing. This is the goal of SAP OPI. So it was only in 2015 that I got a chance to work with OPI in practice at a customer site.

I also created a video on them as an alternative to the podcast. Same content just saved on youtube.

 

In this podcast I will cover the following things.

Use case

  • BPM and show how runs
  • Process phases and to identify what needs to be done

Challenges

  • Getting BPM process information – You need a Solman role in SAP PRO
  • Reporting information from BPM requires the use of data source in the BPM flow
  • Some KPI easy to use like a number of processes or duration of steps. 
  • Complex take bit more work like % of processes that worked. 
  • HANA development you will need to learn a lot of HANA to be a good developer

Future

  • No SP for 1½ year, so it does not seem like a tool that has a lot of future. 
  • It would make sense for SAP to move it to Cloud Platform in some form and then have integration tools to get data
  • Process Miner – Celonis is SAP tool to understand what is going on in a process. 

004 – Using ECC to create a BPM framework

I’m really excited to bring you today’s conversation. My guest is Jorge Iván Gaviria ABAP and PO Consultant working at the municipality of Medellin, Colombia.

Jorge created a framework to handle BPM requests in ECC that enabled users to access it both internally and externally.  That framework was used to create an online request form for users to fill in. The form metadata is created in the ABAP backend where users define the content of the form. The form is then processed with SAP BPM to sent it for approval at the correct users.  Jorge initially considered using the customer service model of SAP built on Java in the portal.  But he quickly discovered that it was not customizable enough.

Some sample screenshots of the application.

I hope you enjoy this conversation and learn a little about how to use the SAP PI framework to create forms in a different way.  But the audio quality is quite low on this episode.  I will try harder to make the future episodes easier to listen to.  I promise!